Whistleblower Hotline

In accordance with our values, Intact Financial Corporation (IFC) and its affiliated brands, including New World Insurance, are committed to conducting business with the highest standards of integrity, ethics, respect, excellence and generosity.

To help achieve this goal, we have established the Whistleblower Hotline for our employees, stakeholders and third parties (e.g. shareholders, vendors, suppliers, etc.) to communicate their concerns and report any suspected unethical incidents or concerns in good faith relating to:

  • Any breach of laws or regulations;
  • A breach of internal controls or policies;
  • Suspected fraud by employees, customers, service providers, vendors or suppliers; and
  • Other conduct or behaviour that appears suspicious or unethical.

How employees report incidents

File a whistleblowing complaint through EthicsPoint, a secure and confidential third-party platform as follows:

  • Call EthicsPoint at 1-855-679-8233 anytime 24/7, to speak with an independent operator who will share your report with IFC’s Compliance Team; or
  • File a report online at: EthicsPoint - Intact-RSA-Codan. IFC’s Compliance Team will receive your report and start an investigation.

Notes:

  • You can file a report anonymously
  • You can follow-up on a filed report and correspond with investigators using EthicsPoint

Confidentiality

The Whistleblower Hotline is confidential. We will not disclose information about a whistleblower matter unless required by law. You may report an incident anonymously through EthicsPoint.

Customers and other stakeholders

The Whistleblower Hotline does not replace other methods that stakeholders and customers have traditionally used to communicate with IFC and its affiliated brands.