Accessibility

At New World Insurance, we place customers at the centre of everything we do. That means being inclusive, equitable and striving to meet the needs of our customers and other third parties.

We are committed to providing our services to customers with disabilities in an accommodating manner that is consistent with the core principles of dignity, independence, integration and equal opportunity.

Our Multi-Year Accessibility Plan outlines the steps and actions that BrokerLink has taken and has planned for the future to achieve its accessibility goals. It will be reviewed and updated as needed every 5 years. If you require this plan in a different format, please contact us.

All information provided by New World Insurance can be made available in an accessible format. If it would be easier for you to communicate with us or receive documents in a different way, we will find a way to accommodate your request at no additional cost. Please contact us at [email protected].

We believe in constant improvement. For this reason, we have established an accessibility committee so that together we can continue to improve our accessibility initiatives and make it easier for customers and other third parties to deal with us.

We are always looking at different ways to provide accessible customer service. If you have any feedback about our accessibility or require any further information, please email us [email protected].